Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of PostAhead's social media management platform, website, and related services (collectively, the "Service") operated by PostAhead ("us," "we," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

2. Description of Service

PostAhead is a social media management platform that allows users to:

• Connect and manage multiple social media accounts
• Schedule and publish content across platforms
• Analyze social media performance and engagement
• Collaborate with team members on content creation
• Access social media insights and analytics

3. User Accounts

3.1 Account Creation

To use our Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account.

3.3 Account Termination

We may terminate or suspend your account at any time for any reason, including violation of these Terms. You may also delete your account at any time through your account settings.

4. Acceptable Use

4.1 Permitted Use

You may use our Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

4.2 Prohibited Activities

• To violate any applicable law or regulation
• To post harmful, illegal, or offensive content
• To impersonate others or misrepresent your identity
• To spam, harass, or abuse other users
• To distribute malware or engage in hacking
• To infringe intellectual property rights
• To bypass or circumvent security measures
• To violate social media platform terms of service

5. Social Media Integration

5.1 Third-Party Platforms

Our Service integrates with various social media platforms (Instagram, Twitter, LinkedIn, TikTok, YouTube, etc.). Your use of these integrations is subject to the respective platforms' terms of service and privacy policies.

5.2 Platform Compliance

You agree to comply with all terms and conditions of the social media platforms you connect to our Service. We are not responsible for changes to third-party platforms that may affect our Service.

5.3 Access Tokens

By connecting your social media accounts, you grant us permission to access and manage your accounts on your behalf. You may revoke this access at any time through your account settings.

6. Content and Intellectual Property

6.1 Your Content

You retain ownership of all content you create, upload, or share through our Service. By using our Service, you grant us a limited license to store, process, and display your content solely for the purpose of providing our Service.

6.2 Our Intellectual Property

Our Service, including all software, text, images, and other content, is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute our content without permission.

6.3 User-Generated Content

You are solely responsible for the content you post through our Service. You represent that you have all necessary rights to your content and that it does not violate any third-party rights.

7. Subscription and Payment

7.1 Subscription Plans

We offer various subscription plans with different features and pricing. Current pricing is available on our website and may change with notice.

7.2 Payment Terms

Subscription fees are charged in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as specified in our refund policy.

7.3 Automatic Renewal

Subscriptions automatically renew unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Service, you consent to the collection and use of information as described in our Privacy Policy.

9. Disclaimers and Limitations

9.1 Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to our Service. We may experience downtime for maintenance, updates, or technical issues.

9.2 Third-Party Limitations

Our Service depends on third-party social media platforms. We are not responsible for changes, limitations, or outages affecting these platforms.

9.3 Data Loss

While we implement backup procedures, we are not liable for any data loss. You are responsible for maintaining backups of your important content.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, POSTAHEAD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless PostAhead from any claims, damages, losses, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

12.2 Arbitration

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration, except for claims that may be brought in small claims court.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by email or through our Service. Your continued use of the Service after changes constitutes acceptance of the new Terms.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15. Contact Information

If you have any questions about these Terms, please contact us: